Cookie Notice

LINDT & SPRÜNGLI makes use of cookies and tracking technologies for various reasons, including to support the operation of our Sites, to understand how you and other visitors interact on our pages and to provide advertising messages to a targeted audience. You can find more information about the usage of cookies in this Cookie Notice.

 

What is a Cookie

A cookie is a small file stored on the hard drive of your device and sent via a web server so that some information about your browsing activity can be collected. Please note that cookies do not cause any damage to your device.
We refer to the term “cookie” for any technology collecting information from your device, such as information about your use of our applications and websites, or concerning your device such as the device ID, IP address and browser type, demographic data and if applicable the URL of the linking page.

 

Web Beacons

Our use of web beacons or pixel tags allows us to count the number of visitors who have viewed our pages or read our promotional e-mail messages/newsletters. A web beacon is a 1x1 pixel, non-visible graphic that is related to the user ID of each newsletter subscriber or Site user. By the use of such web beacons in promotional e-mail messages/newsletters, we receive information about the address file used, the subject and the number of promotional e-mails/newsletters sent. In addition, it can be seen which addresses have not yet received the communication, to which address the e-mail was sent and at which addresses the delivery failed. In addition, the opening rate can include the information about, which addresses opened the promotional e-mail/newsletter and which addresses unsubscribed from the distribution. We use this data for statistical purposes and to optimise the content and structure of the promotional e-mails/newsletter. This allows us to better align the information and offers in our communications with the individual interests of the recipients. The tracking pixel is deleted when you delete the promotional e-mail/newsletter or leave the respective page.


In order to prevent the use of web beacons or pixel tags on our pages, please opt-out of performance or analytical cookies set on our pages via our Privacy Preference Centre. You can also prevent the use of the web beacon in our promotional e-mail/newsletter in setting your email programme so that no HTML is displayed in messages, if this is not already the case by default. On the following pages you will find explanations on how to make this setting for the most common email programmes.

 

Cookies used on this site

 

Strictly Necessary Cookies

These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies are used only for providing users with the services of the Site, so that they do not require users’ express consent.

 

Cookie name

Host

Description

Lifespan (days)

Host party

OptanonConsent www.lindt.co.uk This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 365 First party
_dc_gtm_UA-xxxxxxxx www.lindt.co.uk This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. session First party
PHPSESSID www.lindt.co.uk Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. session First party
CUSTOMER www.lindt.co.uk This cookie is used as an encrypted version of a customer ID within the store. session First party
frontend www.lindt.co.uk This cookie is associated with a free script which shows a cookie alert notice on a website. It is used to record when the user has dismissed the notice to prevent it re-appearing on return visits. session First party
cb-enabled www.lindt.co.uk These cookies are used for Magento core functionality for page caching. They are required for proper store work. 365 First party
NEWMESSAGE www.lindt.co.uk These cookies are used for Magento core functionality for page caching. They are required for proper store work. session First party
CUSTOMER_AUTH www.lindt.co.uk Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. session First party
customer_group www.lindt.co.uk This cookie is used for logged in customers to identify their group in Magento. It's required for proper store work. session Third party
CACHED_FRONT_FORM_KEY www.lindt.co.uk Cookie commonly associated with the Magento eCommerce platform. Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. session Third party
backgrounds www.lindt.co.uk This cookie is used for logged in customers to identify their group in Magento. It's required for proper store work. 1 Third party
JSESSIONID r.turn.com General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. session Third party
mage-banners-cache-storage www.lindt.co.uk Facilitates translation of content to other languages. session First party
mage-banners-cache-storage www.lindt.co.uk Facilitates translation of content to other languages. session First party
product_data_storage www.lindt.co.uk Stores product data released to recently viewed products. 1 First party
mage-cache-sessid www.lindt.co.uk Facilitates caching of content on the browser to make pages load faster. 1 First party
mage-banners-cache-storage www.lindt.co.uk Facilitates translation of content to other languages. session First party
mage-messages www.lindt.co.uk Tracks error messages and other notifications shown to the user, such as the cookie consent message and various error messages. The message is deleted from the cookie after it is shown to the user. 1 First party
postfinancecheckout_device_id www.lindt.co.uk Saves the user settings when using a postfinance checkout payment service 365 First party
mage-banners-cache-storage www.lindt.co.uk Facilitates translation of content to other languages. session First party
__cfduid postfinance.ch This domain hosts a service to encourage web users to update browsers to new versions. 1487 Third party

 

 

 


Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

 

Cookie name

Host

Description

Lifespan (days)

Host party

_ga www.lindt.co.uk This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 730 First party
_gid www.lindt.co.uk This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 1 First party
_gat_UA-9598868-3 www.lindt.co.uk This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. session First party
_hjIncludedInSample www.lindt.co.uk This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample. session First party
_gclxxxx www.lindt.co.uk Google conversion tracking cookie 90 First party
CUSTOMER_INFO www.lindt.co.uk This cookie is used to determine if a user is actively using the site to determine how many visitors are in the site at any given time. session First party
_hjid www.lindt.co.uk Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 356 First party
_gclxxxx www.lindt.co.uk Google conversion tracking cookie 90 First party
JSESSIONID

nr-data.net

This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. session Third party

Functional Cookies

These cookies enable the Site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

 

Cookie name

Host

Description

Lifespan (days)

Host party

mage-cache-storage-section-invalidation www.lindt.co.uk

This cookie is used to facilitate content caching on the browser to make pages load faster.

1 First party
recently_compared_product www.lindt.co.uk Stores product IDs of recently compared products. 1 First party
recently_viewed_product www.lindt.co.uk Stores product IDs of recently viewed products for easy navigation.

1

First party
section_data_ids www.lindt.co.uk This cookie is used to facilitate content caching on the browser to make pages load faster. 1 First party
form_key www.lindt.co.uk This cookie is used to facilitate content caching on the browser to make pages load faster. session First party
private_content_version www.lindt.co.uk

This cookie is used to facilitate content caching on the browser to make pages load faster.

3650 First party
recently_viewed_product_previous www.lindt.co.uk Stores product IDs of recently previously viewed products for easy navigation. 1 First party
recently_compared_product_previous www.lindt.co.uk Stores product IDs of previously compared products for easy navigation. 1 First party
mage-cache-storage www.lindt.co.uk This cookie is used to facilitate content caching on the browser to make pages load faster. 1 First party
vuid vimeo.com

This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing

730 Third party
_hjAbsoluteSessionInProgress www.lindt.co.uk The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information. session Third party
_hjTLDTest www.lindt.co.uk This cookie appears briefly to check that cookies are enabled on this domain. It's deleted afterwards. session Third party
_hjCachedUserAttributes script.hotjar.com This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample. session Third party
_hjIncludedInSample script.hotjar.com This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample. session Third party
_hjTLDTest www.lindt.co.uk This cookie appears briefly to check that cookies are enabled on this domain. It's deleted afterwards. session Third party

Targeting and Social Media Cookies

The targeting cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They uniquely identify your browser and internet device. You will be requested to provide your express consent to these cookies, which is voluntary and revocable. The social media cookies are set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. They are capable of allowing those social media services to track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. You will be requested to provide your express consent to these cookies, which is voluntary and revocable. If you do not allow the targeting and social media cookies you will experience less targeted advertising and you may not be able to use or see the sharing tools.

 

Cookie name

Host

Description

Lifespan (days)

Host party

_fbp www.lindt.co.uk Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 First party
_fbp www.lindt.co.uk Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 First party
_uetsid www.lindt.co.uk This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. session First party
_uetsid www.lindt.co.uk This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. session First party
_fbp www.lindt.co.uk Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 First party
__cfduid pinterest.com This domain is owned by Pinterest. The main business activity is: Social Content Sharing platform 30 Third party
VISITOR_INFO1_LIVE youtube.com This cookie is used as a unique identifier to track viewing of videos 180 Third party
YSC youtube.com YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. session Third party
_pinterest_cm pinterest.com This domain is owned by Pinterest. The main business activity is: Social Content Sharing platform 365 Third party
GPS youtube.com YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. session Third party
IDE doubleclick.net This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange 390 Third party
test_cookie doubleclick.net Used to check whether the user's browser supports cookies. session Third party
TDCPM adsrvr.org This domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform 365 Third party
MUID bing.com This domain is owned by Mircosoft - it is the site for the search engine Bing. 390 Third party
A3 yahoo.com This domain is owned by Yahoo. The main business activity is: Search / Advertising 365 Third party
B yahoo.com This domain is owned by Yahoo. The main business activity is: Search / Advertising 365 Third party
TDID adsrvr.org This domain is owned by TheTradeDesk. The main business activity is: Ad Serving Platform 365 Third party
  www.facebook.com This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. session Third party
fr www.facebook.com Contains browser and user unique ID combination, used for targeted advertising. 90 Third party

 

 

 

 

 

 

 

How to control Cookies

Privacy Preference Centre

The Lindt Privacy Preference Centre can be utilized to customize your cookie preferences. Our site is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. You can opt-out of each cookie category by clicking on the “cookie settings” button below. Strictly Necessary Cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.

 

Using your Browser

Many of the cookies used on our Site can be enabled or disabled through the Lindt Privacy Preference Centre or by disabling the cookies through your browser. The majority of web browsers are set to accept cookies. However, if so wished, you may set your browser to limit the number of cookies accepted or to block all cookies, by changing the browser’s settings with the following procedures:

 

  • Microsoft Internet Explorer: Click “Tools” in the top right corner and select “Internet settings”. In the pop-up select “Privacy”: here the User may change the cookies settings.
  • Google Chrome: Click the “wrench” in the top right corner and select “Settings”. Then select “Show advanced settings” and change the “Privacy” settings.
  • Mozilla Firefox: In the top left menu select “Settings”. In the pop-up window select “Privacy”: here the User may change the cookies settings.
  • Safari: In the top right menu select “Preferences”. Then select “Security” and change the cookies settings.

In order to carry out such operation on mobile devices, please consult the handbook of the device.

Please be aware that by disabling all the cookies on the Site, certain functionalities may not be available.

Alternatively, you can visit https://www.allaboutcookies.org/ where you will find comprehensive information on cookie management and blocking which pertains to a wide variety of browsers (https://www.allaboutcookies.org/manage-cookies/).

We reserve the right to make any changes and corrections to this Cookie Notice. If needed, we will ask again your consent for new cookies and other tracking technologies. Please refer to this page from time to time to review our list of cookies and other tracking technologies.


© Chocoladefabriken Lindt & Sprüngli AG 2020